Also asked them the the wetsuit as it must have been send back faulty before.Not holding my breath, appalling service, and it's no better in the stores, same attitude. Hi, i want to order some chlothes from lee cooper and want to know if the zice from romania is the same from the uk? Finally got into the shop. The first time I was helped and I solved the problem. Nunca mas volvere a comprar son una verguenza pides un 2 chandals talla 9-10 y te lo mandan talla 8 ....ni contestan a las reclamaciones...nunca mas...espero que Amazon os hunda envla miseria....se acabo...espero que cerreis. © 2020 Trustpilot, Inc. All rights reserved. Not the first but last time I order from Sports Direct. I have tried several times to show them pictures to no avail. On the issue of not refunding the purchase price, is that common policy for retailers in the UK? My wife ordered a wetsuit. Cancele un pedido y aun estoy esoerandi mi dinero. Stores in the USA selling hiking boots usually have thick socks for customers to put on before trying boots. If this store does not, it would be wise to wear the socks you plan to use with the boots when trying them on. i wasn't explained that there was no refund when i purchased them. Hi there. Totally got it wrong as they believe they are in demand ( in view of corona and people's need for sport! My wife brought a pair a football boots for the boy while he was at school, when he got back, did not like them, went to the store in Ivybridge London, very few staff 2 people only there, anyway went to the till to exchange, said she could not do this and offered a credit note to use online. Excellent service. En resumen ,si hay un problema se lavan las manos y la atención al cliente es pésima. Les he pedido información actualizada y solo me remiten al enlace del seguimiento de la mercancía, no se han molestado en contestarme a los últimos correos electrónicos. I have tried to call them again to no avail. Will not darken their door ever again. They did say could be returned at own cost shocking service do not buy from them as clearly can send what they want. Paid for next delivery a week ago. Due to this we are unable to investigate further’ I mean really, is this what you deem to be good customer service, you take a third parties word for it when there is no written or photographic evidence that the parcel was delivered. 3 weeks later still nothing! Que arrepentimiento de no haber comprado en decathlon. If I could give zero I would. Thank you. Do not trust them. Es horrible como tengas algun problema con alguno de sus productos, la atención al cliente es totalmente nula. Envío gratis, si no... No merece la pena. Store Finder Find your nearest store here. Por no mencionar el pobre y poco profesional vocabulario utilizado en las comunicaciones (en inglés, o sea, del propio lenguaje de la sede), el cual llevaba a veces a confusiones.Por suerte PayPal me ayudó a recuperar parte del dinero pero los gastos correspondientes al envío no me han podido proteger.Recomiendo firmemente huir de semejante empresa con acciones tan descaradamente estafadoras cuando ya les has demostrado sobradamente que tienes la razón, por no mencionar la incorrecta conversión de talla de UK a Europea que me llevó a todo este embrollo.
Sizes: Onesize. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. took the boots back expecting a refund and i was refused. SD decided to send me the size 42 which is not the next. SportsDirect Water Bottle 750ml. Acceptable so far. I have not been done out of much, but it is enough for me not trust them again.